These Terms and Conditions constitute a legally binding agreement between you and p399 governing your access to and use of the p399 platform, including all gaming, betting, casino, and account services offered at p399.org. Please read them carefully before registering or placing any wager on p399.
These highlights summarise important points from the full Terms. They do not replace the complete agreement — please read all clauses carefully.
p399 is strictly an adult platform. You must be 21 years of age or older to register, deposit funds, or place any wager on p399. Age verification via CNIC may be required before withdrawal processing.
Each individual may hold only one active p399 account. Duplicate accounts are prohibited and will result in account suspension and forfeiture of any balances held across the duplicate accounts.
All bonuses and promotional credits issued by p399 are subject to wagering requirements before withdrawal is permitted. Specific wagering multiples and eligible games are stated in each promotion's individual terms.
p399 reserves the right to request identity documents — including CNIC, proof of address, and payment method verification — before processing any withdrawal. This is standard Know Your Customer (KYC) compliance procedure.
Any attempt to exploit system errors, manipulate odds, use automated betting software, or engage in collusion will result in immediate account termination and forfeiture of all balances without notice or appeal.
Every p399 account holder has access to deposit limits, session time reminders, cooling-off periods, and permanent self-exclusion. These tools are accessible at any time from your account settings dashboard.
By accessing, browsing, registering on, or placing any wager through the p399 platform — whether via the website at p399.org or any associated mobile-optimised interface — you ("the User", "you") confirm that you have read, understood, and unconditionally accepted these Terms and Conditions in their entirety. These Terms constitute a legally binding agreement between you and p399 (the "Company", "we", "us", "our").
If you do not agree with any part of these Terms, you must immediately cease using the p399 platform and close your account. Continued use of the platform following any updates to these Terms constitutes your acceptance of the revised Terms. p399 recommends that you review these Terms periodically.
Important: These Terms apply to all products and services offered through p399, including sports betting, live casino, slots, virtual sports, and all promotional offers. Specific game rules and promotion terms supplement — and do not replace — these Terms.
To register and use p399, you must satisfy all of the following eligibility requirements at the time of registration and on a continuing basis throughout your use of the platform:
p399 employs age and identity verification procedures in compliance with its licensing obligations. Upon registration, you warrant that all information provided is accurate and truthful. p399 reserves the right to request supporting documents — including a copy of your Computerised National Identity Card (CNIC) — to verify age and identity at any time. Failure to provide satisfactory documentation within the stipulated timeframe will result in account restriction or closure.
Any winnings accrued by an account found to belong to a person under the age of 21 will be voided and forfeited. Deposits made by underage users will be returned to the original payment source where technically feasible.
Zero Tolerance for Underage Gaming: p399 maintains a strict zero-tolerance policy towards underage gambling. Any account found to be registered by or operated on behalf of a person under 21 years of age will be closed immediately and all associated funds forfeited.
Each user is permitted to hold one (1) active account on p399 at any time. Opening multiple accounts — whether under the same or different personal details — is strictly prohibited and constitutes grounds for permanent account closure and forfeiture of all associated balances.
During registration, you are required to provide accurate, current, and complete information, including your full legal name as it appears on your CNIC, a valid Pakistani mobile number, a functional email address, and your date of birth. You agree to update this information promptly should any of it change.
You are solely responsible for maintaining the confidentiality of your p399 login credentials, including your username and password. p399 strongly recommends enabling two-factor authentication (2FA) on your account. You agree to notify p399 immediately at [email protected] if you become aware of any unauthorised access to your account.
p399 will not be liable for any loss arising from unauthorised use of your account credentials where you have failed to maintain their security or failed to notify p399 of a breach in a timely manner. p399 staff will never ask you for your full password by email, chat, or telephone.
All p399 accounts are denominated in Pakistani Rupees (PKR). Account balances, wager amounts, winnings, and bonus credits are all expressed in PKR. No currency conversion is applied to PKR transactions made via supported Pakistani payment methods.
p399 accepts deposits via JazzCash, EasyPaisa, Raast, HBL, UBL, Meezan Bank, and 1LINK. The minimum deposit amount is Rs 100. Deposits are credited to your p399 wallet upon confirmation from the relevant payment processor, which is typically instant for JazzCash and EasyPaisa transactions.
You agree to only deposit funds from payment accounts that are registered in your own name. Third-party deposits are strictly prohibited. p399 reserves the right to return deposits to their source and suspend the associated p399 account where a third-party funding source is identified.
Withdrawal requests are processed subject to satisfactory completion of KYC verification. The minimum withdrawal amount is Rs 500. Withdrawal requests submitted before 18:00 PKT on a business day are typically processed same-day. Requests submitted after this cut-off or on weekends and public holidays will be processed on the next available business day.
p399 may delay or withhold withdrawal processing pending completion of identity verification, investigation of suspected fraudulent activity, or compliance with applicable anti-money laundering (AML) obligations. p399 will communicate any such hold to the affected user within 48 hours.
Withdrawal to Source: p399 applies a return-to-source policy on withdrawals. Funds will be returned to the same payment method used for the corresponding deposit wherever technically possible. This is a standard anti-fraud and AML control measure.
p399 does not charge transaction fees on standard deposits or withdrawals. However, your bank or mobile money provider may apply their own fees, over which p399 has no control or liability.
p399 offers various promotional incentives to new and existing users, including welcome bonuses, deposit match offers, free spins, cashback credits, and special event promotions tied to Pakistani sporting events such as the Pakistan Super League (PSL). All bonuses are subject to the following general terms in addition to any promotion-specific conditions published at the time of the offer.
Bonus Expiry: Bonus credits and associated wagering requirements are subject to expiry periods, typically 7 to 30 days from the date of issue. Expired bonus credits and any winnings derived solely from them will be removed from your account without compensation.
All bets placed on p399 are subject to the specific rules applicable to the relevant sport, event, or game type. General betting rules applicable across all markets on p399 include the following:
All casino games and slot titles offered on p399 utilise certified Random Number Generator (RNG) technology audited by independent testing laboratories. The theoretical return-to-player (RTP) percentage for each slot game is available within the individual game information panel. p399 does not manipulate RNG outcomes.
The following activities are strictly prohibited on p399 and will result in immediate account suspension, permanent closure, forfeiture of all balances, and — where applicable — referral to relevant law enforcement authorities:
No Tolerance for Fraud: p399 employs advanced fraud detection systems. Accounts identified as engaging in prohibited conduct will be closed immediately and all funds held pending investigation. p399 cooperates fully with law enforcement agencies in all jurisdictions.
p399 is committed to promoting responsible gaming across its entire player base. We believe that gaming and betting should remain an enjoyable form of entertainment, and we take seriously our obligation to help users who may be at risk of developing problematic gambling habits.
All p399 account holders have access to the following responsible gaming tools at any time via their account settings:
To activate any of these tools, navigate to the Responsible Gaming section of your account settings or contact our support team at [email protected]. Self-exclusion requests will be processed within 24 hours. For more guidance, visit our dedicated Responsible Gaming page.
Need Help? If you or someone you know is struggling with problem gambling, please reach out to our responsible gaming team at [email protected]. Our team is available 24/7 in Pakistan Standard Time and can assist with immediate account restrictions.
The collection, storage, and processing of your personal data by p399 is governed by our Privacy Policy, which forms an integral part of these Terms and Conditions. By accepting these Terms, you also consent to the data practices described in the Privacy Policy.
In summary, p399 collects personal data necessary to operate the platform, verify your identity, process transactions, comply with legal obligations, and — where you have consented — communicate promotional offers. p399 does not sell your personal data to unaffiliated third parties for their own marketing purposes.
p399 implements appropriate technical and organisational measures to protect personal data against unauthorised access, accidental loss, or destruction, including 256-bit SSL encryption on all data transmissions and bcrypt hashing of all stored passwords.
All content available on the p399 platform — including but not limited to logos, trademarks, trade names, graphics, images, text, software, game content, and the overall look and feel of the platform — is the exclusive property of p399 or its licensed content providers and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the p399 platform for personal, non-commercial purposes only. You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content from the p399 platform without the prior written consent of p399.
Any unauthorised use of p399's intellectual property will result in immediate account termination and may give rise to civil or criminal liability under applicable Pakistani and international law.
To the maximum extent permitted by applicable law, p399 and its officers, directors, employees, agents, licensors, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of — or inability to use — the p399 platform, including but not limited to:
Where p399 is found liable under applicable law, p399's total aggregate liability to you for any single claim or series of connected claims shall not exceed the total value of deposits made by you to p399 in the 90-day period immediately preceding the event giving rise to the claim.
Force Majeure: p399 shall not be liable for any failure or delay in performance resulting from circumstances beyond its reasonable control, including natural disasters, civil unrest, government actions, internet infrastructure failures, or acts of God.
p399 reserves the right to suspend, restrict, or permanently close any user account at its sole discretion, including — but not limited to — where:
Where an account is closed due to a breach of these Terms, p399 reserves the right to withhold any balance pending investigation. Balances found to be legitimately owed to the user — i.e., not derived from bonus abuse, fraud, or prohibited conduct — will be returned to the user's verified payment method following completion of the investigation.
You may close your p399 account at any time by contacting our support team at [email protected]. Prior to closure, any pending withdrawal requests will be processed in the normal course. Bonus credits not yet eligible for withdrawal will be forfeited upon voluntary account closure.
These Terms and Conditions shall be governed by and construed in accordance with the laws applicable to p399's jurisdiction of incorporation and international online gaming licensing framework. Where disputes arise between p399 and a user, the parties agree to first attempt resolution through p399's internal complaints procedure.
To raise a formal complaint, contact p399's customer support team at [email protected] with a written description of your complaint, your account username, and any relevant transaction reference numbers. p399 will acknowledge your complaint within 48 hours and provide a full written response within 14 business days.
If you are not satisfied with the outcome of p399's internal complaints process, you may refer the matter to the relevant dispute resolution body designated by p399's licensing authority. Details of the applicable dispute resolution body are available upon request from p399's compliance team.
p399 reserves the right to amend, update, or replace these Terms and Conditions at any time. Where changes are material — meaning they significantly affect your rights or obligations — p399 will provide advance notice of at least 14 days via email to your registered address and via a prominent notice on the p399 platform.
Minor, administrative, or legally required changes may take effect immediately without advance notice. In all cases, the version of the Terms published on p399.org at any given time is the operative version. It is your responsibility to review the Terms periodically. Your continued use of the p399 platform following any amendment constitutes acceptance of the revised Terms.
The date at the top of these Terms indicates when they were last reviewed. If you object to any change, you must stop using p399 and may close your account in accordance with Section 12.
If you have any questions about these Terms and Conditions, wish to make a complaint, or need to contact p399 for any account-related matter, please use the following contact details:
All correspondence must be in English. p399 aims to respond to all formal written enquiries within 2 business days. For urgent account security matters, please use the live chat feature available directly within the p399 platform for the fastest response.
These Terms were last reviewed in January 2026. The current version of these Terms and Conditions supersedes all previous versions. p399 recommends bookmarking this page and checking it periodically for updates.
Now that you have reviewed p399's Terms and Conditions, you are all set. Log in to your p399 account and explore cricket betting, live casino, slots, and more — all in PKR, all with JazzCash and EasyPaisa. Must be 21+ to participate.